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Are all commercial refrigeration specialists equal?

May 4th, 2021

Are all commercial refrigeration specialists equal?  

When your business relies on commercial refrigeration units that run smoothly, you need to know that you can rely on your refrigeration specialist for maintenance and repair at all times. Not all commercial refrigeration specialists are equal in terms of their qualifications, experience, service offerings, and responsiveness. In this post, we’ll break down some of the major differences in types of refrigeration specialists so that you know what to look for when it comes time to choose the one that’s right for you and your business. 


If your business uses any of these items, you will need to work with a commercial refrigeration specialist or contractor: 


  • walk-in cold room and walk-in freezers 
  • ice machines  
  • air conditioning / heating systems 
  • condensers  
  • evaporator 
  • condenser / compressor units 
  • refrigeration units 

A stable, long-term relationship 

Commercial cooling equipment must be maintained on a regular basis. Some commercial refrigeration companies offer either sales or emergency repairs but don’t do regular maintenance calls. We recommend choosing a company that offers all three essential services: sales, repairs, and also offers regular maintenance packages. Essentially, you want to establish an ongoing, long-term and stable relationship with your cooling team. 


Here are the benefits of signing up for a commercial refrigeration maintenance program: 


  1. Your technician will become familiar with the ins and outs of your commercial equipment and be able to troubleshoot quickly 
  1. You will be informed of potential repair and replacement costs at the first sign of issues instead of being caught by surprise after a breakdown 
  1. You won’t have to keep track of when each part of your equipment needs to be serviced; we’ll do that for you 
  1. Your commercial refrigeration equipment will last longer and run more efficiently if properly maintained, resulting in cost savings for your business 


TIP: Choose a commercial refrigeration contractor who can commit to a maintenance contract for all of the heating and cooling systems in your business. There’s no need to have a different company for hot and cold equipment. Knowing that your systems will be regularly inspected and maintained will allow you to focus on running your business, instead of running around after parts and service providers if any of your equipment fails. 


There when you need us 

When your ice-machine, walk-in freezer, refrigerators or air conditioning fails, we know that every minute counts. Whether you’re at risk of losing product and inventory, or are unable to provide service to your customers, getting your commercial refrigeration equipment up and running as quickly as humanly possible is key so that your business doesn’t lose money. 


Not all commercial refrigeration contractors respond to your emergency calls 24 / 7 / 365. The team at Frigotech knows first hand that cooling equipment doesn’t choose to breakdown exclusively between Monday to Friday, 9 to 5!  Always work with a team that can not only respond to your calls at any time of the day or night, on weekends and holidays, but who can also get there with the necessary parts and labour to actually solve your problem and get your equipment going again. 


Up to date on the best brands 

Commercial refrigeration equipment varies from brand to brand. Some of the best brands in the business include: 


  • Keeprite 
  • Refplus 
  • Copeland 
  • Tecumseh 
  • York 
  • Carrier 
  • Ruud 
  • And more 


Always make sure that the commercial refrigeration contractor that you choose to work with is familiar with your brand of equipment, keeps up-to-date with the latest information about your equipment, and has rapid access to replacement parts in an emergency. 

Not the new kid on the block 

Supporting start-ups and new businesses is a kind thing to do. We don’t recommend, however, relying on a freshly minted professional to service your refrigeration units, freezers, ice-machines and other cooling equipment for your business. Don’t the value and importance of your commercial refrigeration equipment warrant a maintenance and repair team with extensive knowledge and experience? We happen to know just such a team with more than 3 decades of expertise under our belts! 


If you are looking for a commercial contractor for your heating, cooling and refrigeration equipment in Ottawa, Gatineau and throughout the Outaouais, call in the experienced specialists at Frigotech. [link to contact module]  


Our bilingual staff are here to help, 24/7 and bring over 30 years of experience in the field. Trust the team at Frigotech to keep your commercial heating, cooling and refrigeration systems running smoothly. We work hard to let you keep doing what you do best.