What to look for before contacting a refrigeration company

September 15th, 2021

As an entrepreneur and business owner, you probably know that commercial refrigerators, freezers, cold rooms, ice machines or heating and cooling systems are an essential part of daily operations. A breakdown or failure of this type of equipment can be very costly in time, energy and of course money, in addition to putting the safety of your customers at stake if foodstuffs were to deteriorate. It is therefore of the utmost importance to choose the right company to handle this part of your operations. The following blog post will give you some pointers on what to look for before contacting a refrigeration company.

What is a good commercial refrigeration company?

Commercial refrigeration systems are a major investment for your business. It is therefore essential to work with a competent and reliable refrigeration team that understands the importance of the issues you face. Here are some issues to consider when making the right choice.

Availability

Refrigeration systems must be operational 24 hours a day, 7 days a week. If a breakdown occurs, it is important that the refrigeration company you deal with is available and fast. In the event of a breakdown, you are left with a lot of products at risk and the financial losses can be significant. In other words, every minute counts. You need to make sure that the contractor you choose can answer your calls at all times and provide fast service in case of a problem. Not all maintenance companies offer this type of availability, which is essential when it comes to refrigeration systems.

Versatility

Having the option of dealing with one company at all stages is an economical and simple solution. Choose a contractor who can guide you in the purchase, installation, maintenance and repair of your installations. By being present at all stages, a multi-skilled refrigeration contractor will be more familiar with your refrigeration system and will be more efficient in the event of a major glitch.

Maintenance Schedule

As a business owner, your head is full and you certainly don’t have time to remember when your refrigeration equipment needs to be serviced. It is therefore important to find out what maintenance packages are offered by the refrigeration company you plan to deal with. Maintenance requirements and schedules can differ greatly from one company to another. Also check what the package includes and what appliance it covers. A refrigeration contractor who can commit to a maintenance contract for your entire system will make your life easier. The idea that your systems will be regularly inspected by competent people will give you peace of mind.

So never hesitate to ask any questions that are bothering you to the contractor you choose. A competent refrigeration company will always be happy to answer them and provide you with clear and transparent information about their services.